• Free delivery from CHF 100.00
  • Major international brands
FAQ
All articles

Purchase contact lenses online

General

How do I purchase contact lenses online?

To purchase contact lenses from visilab.ch, follow the steps below:

1. Consult our catalogue of contact lenses

2. Choose the frequency of your lenses:

  • Daily 
  • Monthly. 

3. Choose the type of lens according to your visual problems

    • Multifocal: progressive or bifocal lenses to improve your distance and near vision (presbyopia). 
    • Spherical: single-vision lenses to improve your distance vision (myopia or hyperopia). 
    • Toric: single-vision lenses to improve the precision of your vision (astigmatism). 

4. Once you have selected the product, fill in your corrections with the help of your prescription and choose the number of boxes you wish to receive

5. Choose your formula:

With subscription: our contact lens subscription gives you various advantages:  

  • 25% off all contact lenses and care products 
  • 25% off sunglasses and optical glasses 
  • Eye examinations free of charge 
  • Exchange or replacement of your lenses included 
  • Regular free home delivery 
  • Simple and easy modification online at any time.

Without subscription

6. Click on the “Add to my basket” button.

7. After checking the information, click on the “Place order” button. 

8. Follow the instructions to complete your order.

How do I purchase contact lenses online?

To purchase contact lenses from visilab.ch, follow the steps below:

1. Consult our catalogue of contact lenses

2. Choose the frequency of your lenses:

  • Daily
  • Monthly. 

3. Choose the type of lens according to your visual problems

  • Multifocal: progressive or bifocal lenses to improve your distance and near vision (presbyopia).
  • Spherical: single-vision lenses to improve your distance vision (myopia or hyperopia).
  • Toric: single-vision lenses to improve the precision of your vision (astigmatism). 

4. Once you have selected the product, fill in your corrections with the help of your prescription and choose the number of boxes you wish to receive

5. Choose your formula:

With subscription: our contact lens subscription gives you various advantages:  

  • 25% off all contact lenses and care products
  • 25% off sunglasses and optical glasses
  • Eye examinations free of charge
  • Exchange or replacement of your lenses included
  • Regular free home delivery
  • Simple and easy modification online at any time.

Without subscription

6. Click on the “Add to my basket” button.

7. After checking the information, click on the “Place order” button. 

8. Follow the instructions to complete your order.

I cannot find my contact lenses on the visilab.ch website

Over time, some lenses may be replaced by another product. In this case, Visilab will send you a message to inform you of the replacement and to give you further information. If you have any questions on this subject, please contact our customer service department by e-mail at support.client@visilab.ch or by telephone on 058 710 06 50.

Our team will be happy to answer your enquiry.

I cannot find my contact lenses on the visilab.ch website

Over time, some lenses may be replaced by another product. In this case, Visilab will send you a message to inform you of the replacement and to give you further information. If you have any questions on this subject, please contact our customer service department by e-mail at support.client@visilab.ch or by telephone on 058 710 06 50.

Our team will be happy to answer your enquiry.

How do I read my contact lens prescription?

Your prescription contains all the details about your corrections. This will allow you to order your contact lenses online.

 

Here are some guidelines to help you fill in your corrections and order your contact lenses:

  1. Brand or name of your lenses.
  2. BC or radius (from 8.0 to 10.0): this is the radius of curvature of the lens.
  3. DIA or diameter (from 13.0 to 15.0): this is the diameter of the lens.
  4. OD (oculus dexter, meaning right eye) or OS (oculus sinister, meaning left eye).
  5. SPH: sphere of correction, power or dioptre (from -20.00 to +20.00).
    When the power is negative (-), the sphere corrects myopia.
    When the power is positive (+), the sphere corrects hyperopia.

    Some toric or custom-made lenses may have additional properties:
  6. CYL: cylinder of the lens (in dioptres): the cylinder corrects an astigmatism.
  7. Axis: axis of the lens (from 0° to 180°): the axis corrects an astigmatism.
  8. ADD: addition (in dioptres): the addition corrects presbyopia.

For more details or information about your prescription, please contact your optician.

If you are in any doubt, our Visilab opticians will be happy to answer all your questions.